|Company name||MAX Co., Ltd.|
|Established||November 26, 1942|
|Business||Marketing of industrial machinery and office equipment|
|Offices||Head office, branches, sales offices, operation offices: 20 locations
Production factories: 3
Securing shipment space is essential for properly maintaining our business and the confidence of clients. Although we needed to cut costs and the sales reps of Japan Trust looked trustworthy, I was still concerned about their service quality.
We began working with them because a staff member at our U.S. subsidiary recommended that we use their service. According to the U.S. staff member, Japan Trust had already developed strong networks and made successful achievements in the U.S.
Their excellent reputation assured us of service quality of Japan Trust.
I was also very impressed with sincere attitudes of Mr. Ida and Mr. Matsuno who have conducted close follow-up work by quickly responding to our requests and inquiries.
In addition to the cost advantage, a recommendation by our U.S. subsidiary was another great factor in our decision.
Actually, the confident and convincing presentation by Mr. Ida and Mr. Matsuno was the final and strongest factor (laughs).
I already knew their space arrangement capability. What surprised me most was their extremely quick response to our booking requests.
Their quick shipment booking enabled us to plan business in a more concrete and detailed manner.
We have placed our greatest confidence in them since our first shipment. There are many NVOCCs around, but we prefer them because of their reasonable pricing and reliable service quality. I'm afraid that I sound like I’m flattering them (laughs).